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Very recommended. We used this service for several years. Really expert, very easy to make use of and handle would advise without doubt. The solution supplied by OfficeHQ is specialist. The backend system is instinctive and caters to our organization need for overflow phone calls. Most notably the drivers are based in Australia. I would advise any type of little service searching for an online function to think about the solution used by OfficeHQ.
As a local business, every brand-new business lead matters. In utilizing OfficeHQ, we're confident that not one of our useful leads will be missed regardless of the time of day. We like the flexible solution offering and discover it to be a cost-effective way to offer 24/7 function to our customers.
Would certainly recommend them to others. We have actually partnered with OfficeHQ to supply our customers pleasant assistants to manage our telephone calls when our team are hectic, as a real individual is so a lot far better to speak to than voicemail we find! We utilize their service for certain job sales lines, the office line and mobiles when we remain in meetings or onsite predominantly.
They happily and properly dealt with several of my calls when we were a little short-staffed. We have been using OfficeHQ for a number of years now. In our capacity of a health care carrier, having all unanswered telephone calls received as messages in real-time as e-mails is very useful.
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In the start-up stage for my law technique, I chose for an online function service to avoid the overheads of a full time receptionist. There was some first concern around whether the setup would be smooth and whether a high standard of telephone call experience for my customers might be preserved, however it's been fine.
OfficeHQ have actually made a massively favorable difference to our company for the past 18 months. As a small and nimble team, we do not have capacity to manage new lead phone calls on a routine basis.
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Telephone calls are answered by friendly, well-spoken virtual aides and we get prompt emails containing the new telephone call details. Has actually been extremely convenient for our little company especially with team taking leave or when they are off unwell.
No hassles and very easy to handle. Our company runs an extremely busy call centre and we utilize OfficeHQ for call centre overflow to take those telephone calls we're unable to instantly manage. This totals up to over 15,000 calls per year that OfficeHQ handles on our part. We have actually found the solution to be absolutely seamless with all telephone calls being addressed on a really prompt basis with instant messaging and real-time coverage.
The process of setting up our firms was so simple and the client service is fantastic. Having utilized your service continually for 15 years (since 2007), OfficeHQ has actually absolutely set the criteria for this sector.
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Price-wise: nothing else service around comes close! Not a solitary rate increase throughout all this time. Talk regarding taking a service for granted it truly doesn't obtain any type of far better than this. Thank you for the years and years of top quality solution you have provided my company. 100% advised a fantastic service and super-friendly staff.
I spoke today with Tori and was very useful with every little thing! Well done! Customers usually certify our service by calling us prior to they schedule, so it is sales vital that our phone is always answered skillfully and without delay. OfficeHQ does that for us when we are remote to the office.
That lastly never ever occurred, as the solution from the operatives in this firm have actually been so good that they have practically ended up being part of the FireCrunch team. The virtually immediate relay of consumer telephone calls by e-mail and message to our area operatives allows us to respond to consumer enquiries without delay, plus the type system developed allows direct loading to the FireCrunch CRM without handbook transfer called for by FireCrunch.
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OfficeHQ we take into consideration the very best at this. What a wonderful company relationship. I involved with OfficeHQ when I started my professional solutions company in March 2008. It was like having my very own individuals simply down the hallway. I could be anywhere in the world and be confident a genuine individual would exist to take a call from a customer.
I extremely advise OfficeHQ. As I relocate into retired life, I am extremely grateful for the support from the team at OfficeHQ.
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We have been using OfficeHQ for over 10 years and it's such a reward to be devoid of staffing migraines, such as when they call in ill. With OfficeHQ as part of our group, there is always a person readily available to respond to telephone calls. OfficeHQ ensures telephone calls to human resources National are addressed 24 hr a day, 365 days a year.
I have actually been extremely happy with their service over the previous 18 months. We are a really busy realty business who calls for fast and effective solution for every one of our calls. From taking residential property enquiries, to supplying info about "open for evaluations" to purchasers, OfficeHQ has had us covered.
Extremely advise this service! OfficeHQ provides us the ability to do what we do best, both in the center and off-site. We're assured in knowing we'll never ever miss out on a crucial call or possible consultation, all for a portion of the price of having our own assistant. I have just recently opened a new physio clinic and the group at OfficeHQ have actually been nothing but outstanding to deal with.
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I extremely suggest their services! I could not rate OfficeHQ and their solution highly sufficient. Incredibly pleasant, specialist and simple to communicate with on the move. We have actually been functioning with OfficeHQ for over 8 years. We just like their service. It has actually been the most effective monetary company decision we have actually made! We conserve 93% of an assistant wage each year! We are no more disrupted with calls, customers' information are taken properly after that you can choose email or SMS notification.
Well done OfficeHQ, we would be lost without you! Quit Sound Windows has actually been utilizing OfficeHQ for many years.
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