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OHQ's records are enough evidence of a charge that is payable unless they are revealed to be wrong. Consumer will certainly utilize its sensible endeavours to alert OHQ of any type of billing dispute within fourteen (14) days of invoice of an invoice, complying with the process detailed in Area 15. If Customer disagreements an invoice, the invoice needs to proceed to be paid on time nevertheless OHQ will credit or reimburse Consumer if it is later fairly established by OHQ or according to the disagreement resolution process outlined in Section 15 that the billing was wrong and the Client is entitled to a debt or reimbursement.
Such alterations may consist of, without restriction, adjustments to the quantities of the Subscription Costs or Use Fees for OHQ Paid Services, adjustments to the use allocations consisted of in the Prices Plans, and discontinuation of Pricing Plans. (a) Each such alteration will work after sensible breakthrough composed notification is provided to Consumer (as an example, by being published to the OHQ Website), except that any kind of such alteration that impacts a Selected Paid Service will put on Customer starting at the start of a Paid Service Term beginning no less than thirty (30) days from the day which OHQ provides notice of such modification to Customer according to Section 16.8.
If Customer does not terminate its usage of any affected Selected Paid Solution prior to the effective date of such revision, Customer will certainly be considered to have consented to such alteration relative to such Selected Paid Solution. (b) If a Pricing Plan selected by Consumer is terminated, OHQ will certainly give Consumer with sensible breakthrough notice of no much less than thirty (30) days and Client will be provided the option of picking a brand-new Pricing Plan from then-current rates strategies supplied by OHQ.
For evasion of doubt, this paragraph does not relate to modifications to the Catalog, which are dealt with in Area 7 (receptionist service for small business).1. Customer stands for that all details given by Client and its customers to OHQ (consisting of, without restriction, all get in touch with info and details relating to Consumer's Bank card) is precise, up-to-date and full at the time it is supplied to OHQ
Consumer has to at all times comply with all regulations, regulations, criteria and codes suitable in link with its use of OHQ Offerings and the Client's supply of its services and product to its customers. Customer will certainly not use any OHQ Offerings to engage in, or to encourage or aid others to participate in, any prohibited or illegal activities.
If a brand-new Paid Solution Term begins earlier than three (3) days after such e-mail is sent out, Consumer will certainly incur the appropriate Subscription Fee for the brand-new Paid Service Term (the ""). The effective day of such termination will be either (i) the Requested Discontinuation Day, or ought to Client not mention an Asked for Termination Date, (ii) the last day of the Last Paid Service Term.
Where Consumer terminates pursuant to this Area 10.1(b): (i). The Subscription Charges that have been pre-paid will certainly be retained and the OHQ Offerings offered to Consumer up until the last day of the Last Paid Service Term (subject to reinstatement charges under condition 10.3(e)) and the unused balance of the Prepaid Usage Credit report will be preserved by OHQ for future usage by Client if Customer determines to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).
(b) Complying with discontinuation of any type of OHQ Service, OHQ will not be responsible by any means for responding to calls, taking or supplying messages, or executing any kind of various other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Services, OHQ may terminate Client's Account and Client's access to the Account.
(e) Following discontinuation of any type of OHQ Providers, OHQ will certainly have no commitment to restore or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to restore or otherwise recommence an ended OHQ Providers, OHQ might require that Customer pay a reinstatement charge of $30 (to cover OHQ's reasonable expenses in processing the reinstatement) Info gathered by OHQ from Consumer and its customers might be utilized, divulged and shared by OHQ in accordance with OHQ's privacy plan as readily available on the OHQ Internet Site ("") and as might be changed periodically.
The Controller hereby appoints the Cpu with regard to handling tasks embarked on in the training course of the arrangement of receptionist solutions. OHQ and Customer acknowledge and concur that the Processor undergoes the complying with responsibilities: The Cpu shall abide by the pertinent Data Security Rules and must: (a) only act upon the created directions of the Controller and make certain those acting under their authority do the very same; (b) ensure that people refining the information go through a task of self-confidence; (c) utilize its ideal efforts to protect and secure all personal information from unauthorised or illegal handling, including (but not limited to) accidental loss, damage or damage; (d) guarantee that all processing fulfills the demands of the GDPR and associated Data Security Regulation; (e) guarantee that where a Sub-Processor is made use of, they: only engage a Sub-Processor with the previous approval of the Controller; inform the Controller of any type of designated changes worrying Sub-Processors; they execute a written agreement having the same data security commitments as laid out in these Terms; understand that any type of failure on the component of the Sub-processor to adhere to the Data Security Regulation, the Processor continues to be fully accountable to the Controller for the performance of the Sub-Processor's obligations; and aid the Controller in offering subject gain access to and allowing data topics to exercise their civil liberties under the Data Protection Rules.
The Controller shall lug out ample and suitable onboarding and due diligence checks for all Processors, with a full analysis of the required Data Defense Regulation requirements. The Controller shall validate that the Processor has ample and recorded procedures for data violations, data retention and data transfers in position. The Controller will acquire proof from the Cpu regarding the: (a) confirmation and dependability of the staff members made use of by the Processor; (b) any kind of certificates, accreditations and plans as described in the onboarding procedure; (c) technical and functional steps utilized in protecting the Personal Data; and (d) treatments in location for enabling information based on exercise their rights, consisting of (however not restricted to), subject gain access to requests, erasure & correction procedures and restriction of handling steps.
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