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Published Jul 28, 24
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OHQ's records suffice evidence of a cost that is payable unless they are shown to be incorrect. Consumer will certainly utilize its reasonable endeavours to alert OHQ of any billing dispute within fourteen (14) days of invoice of an invoice, adhering to the procedure outlined in Area 15. If Customer disagreements an invoice, the invoice must remain to be paid promptly nonetheless OHQ will attribute or refund Consumer if it is later sensibly identified by OHQ or pursuant to the conflict resolution process detailed in Section 15 that the invoice was incorrect and the Client is entitled to a debt or refund.

Such modifications might include, without limitation, adjustments for the Subscription Fees or Use Charges for OHQ Paid Providers, adjustments to the usage allocations included in the Prices Strategies, and discontinuation of Prices Plans. (a) Each such revision will take impact after sensible advance created notification is supplied to Consumer (as an example, by being published to the OHQ Website), except that any such revision that influences a Selected Paid Solution will use to Client starting at the start of a Paid Solution Term starting no much less than thirty (30) days from the day which OHQ provides notice of such modification to Customer according to Section 16.8.

If Consumer does not terminate its use of any kind of afflicted Selected Paid Service prior to the reliable day of such alteration, Client will certainly be deemed to have agreed to such revision relative to such Selected Paid Service. (b) If a Prices Strategy chosen by Customer is ceased, OHQ will offer Client with sensible breakthrough notification of no much less than thirty (30) days and Consumer will certainly be provided the choice of choosing a new Rates Strategy from then-current prices plans used by OHQ.

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For evasion of uncertainty, this paragraph does not put on modifications to the Cost Listing, which are attended to in Section 7 (virtual phone attendant).1. Client represents that all info given by Consumer and its customers to OHQ (consisting of, without restriction, all get in touch with details and info concerning Customer's Credit rating Card) is exact, up-to-date and complete at the time it is supplied to OHQ

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Customer must whatsoever times adhere to all laws, policies, criteria and codes relevant in link with its use OHQ Offerings and the Client's supply of its services and product to its callers. Consumer will not use any OHQ Offerings to involve in, or to urge or aid others to participate in, any illegal or deceitful tasks.

If a new Paid Service Term starts earlier than 3 (3) days after such e-mail is sent, Consumer will incur the suitable Subscription Charge for the new Paid Solution Term (the ""). The reliable date of such termination will be either (i) the Asked For Termination Day, or needs to Consumer not specify a Requested Discontinuation Date, (ii) the last day of the Last Paid Service Term.

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Where Client terminates pursuant to this Section 10.1(b): (i). The Membership Costs that have actually been pre-paid will certainly be kept and the OHQ Offerings available to Client until the last day of the Last Paid Service Term (based on reinstatement fees under condition 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit history will be retained by OHQ for future use by Consumer if Client decides to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Adhering to termination of any kind of OHQ Service, OHQ will certainly not be responsible whatsoever for addressing telephone calls, taking or providing messages, or executing any type of other activities in link with such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ may end Consumer's Account and Customer's accessibility to the Account.

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(e) Adhering to termination of any kind of OHQ Solutions, OHQ will certainly have no obligation to restore or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to reinstate or otherwise recommence an ended OHQ Providers, OHQ may call for that Consumer pay a reinstatement fee of $30 (to cover OHQ's reasonable expenses in processing the reinstatement) Info gathered by OHQ from Consumer and its callers may be utilized, divulged and shared by OHQ based on OHQ's privacy policy as readily available on the OHQ Internet Site ("") and as might be modified from time to time.

The Controller thus appoints the Processor relative to processing activities taken on throughout the provision of assistant services. OHQ and Customer recognize and concur that the Cpu goes through the following commitments: The Cpu shall follow the relevant Data Security Laws and have to: (a) only act on the written instructions of the Controller and make sure those acting under their authority do the exact same; (b) guarantee that individuals refining the information undergo a responsibility of self-confidence; (c) use its finest efforts to guard and safeguard all individual information from unauthorised or unlawful handling, including (yet not limited to) accidental loss, devastation or damages; (d) guarantee that all handling meets the demands of the GDPR and related Information Security Legislation; (e) make certain that where a Sub-Processor is used, they: just involve a Sub-Processor with the previous consent of the Controller; notify the Controller of any type of intended modifications concerning Sub-Processors; they apply a composed agreement having the same data defense commitments as laid out in these Terms; recognize that any kind of failure on the component of the Sub-processor to comply with the Information Defense Regulation, the Cpu stays completely liable to the Controller for the efficiency of the Sub-Processor's obligations; and aid the Controller in supplying subject gain access to and enabling information subjects to exercise their rights under the Data Protection Regulations.

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The Controller shall bring out adequate and appropriate onboarding and due diligence checks for all Processors, with a complete evaluation of the compulsory Data Protection Legislation demands. The Controller will verify that the Processor has ample and recorded procedures for data breaches, data retention and information transfers in location. The Controller will get evidence from the Cpu as to the: (a) confirmation and dependability of the workers made use of by the Processor; (b) any type of certifications, certifications and plans as described in the onboarding procedure; (c) technological and operational steps utilized in safeguarding the Personal Information; and (d) treatments in position for enabling data topics to exercise their civil liberties, including (however not limited to), subject accessibility requests, erasure & correction procedures and constraint of processing procedures.

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